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Customer Worthy

Blogs

18 Clues Your Are Not Customer Worthy

18 Clues You Customer Is Letting You Know You are Not Customer Worthy 1.      Customer not answering phone 2.     Customer not opening email 3.      Customer not responding to email 4.      Customer not attending event 5.     Customer not offering you coffee, beverage when you visit at office 6.      Customer not accepting offer to meet at office 7.      Customer not introducing you to other departments 8.      Customer not introducing you to boss, executive management 9.    

From AI Prompts to Predictive Presence: The New Role of the Experience Architect

Each customer interaction is now: Sensed  (via biometrics, gaze tracking, micro-expressions, geofencing, behavioral cues) Predicted  (using quantum-trained models) Choreographed  (by agentic AI scripts aligned to brand, customer context  and customer goals, psychological and personal wellbeing assistants) Personalized  (via digital twins, synthetic voices, and memory-reinforcing prompts) “Your daughter’s digital clone just uploaded a memory. Would you like to relive her gradu

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