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Jun 11, 2013, 7:05 PM
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Michael R Hoffman created NSA Not the Only Ones Spying On You: Customer Privacy is nothing to kid about Customer
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Jun 11, 2013, 7:05 PM
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Michael R Hoffman attached privacy.png to NSA Not the Only Ones Spying On You: Customer Privacy is nothing to kid about Customer
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Jan 28, 2013, 10:33 AM
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Michael R Hoffman edited Have you had 'The Talk' with your employees?
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Dec 12, 2012, 11:24 AM
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Michael R Hoffman created Customer Service, Turning a Necessary Evil into a Pleasure
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Nov 21, 2012, 9:45 AM
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Michael R Hoffman edited Customer Worthy, by Michael R. Hoffman
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Nov 14, 2012, 6:16 AM
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Michael R Hoffman attached 9 Objectives per customer contact advertising, sales, marketing, service to Customer Experience How To's By Function Excerpts
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Nov 14, 2012, 6:08 AM
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Michael R Hoffman edited 9 Objectives Per Customer Contact
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Aug 30, 2012, 11:10 AM
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Michael R Hoffman edited Customer Experience in 2020 Free Customer Worthy Chapter
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Aug 30, 2012, 10:54 AM
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Michael R Hoffman created Customer Experience in 2020 Free Customer Worthy Chapter
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Jul 12, 2012, 12:45 PM
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Michael R Hoffman edited Can You See Customers Smiling in Big Data Cloud
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Jul 12, 2012, 12:39 PM
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Michael R Hoffman attached Can U C customers smiling in clouds.GIF to Can You See Customers Smiling in Big Data Cloud
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Jul 12, 2012, 12:39 PM
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Michael R Hoffman created Can You See Customers Smiling in Big Data Cloud
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Jun 26, 2012, 6:11 AM
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Michael R Hoffman created Apple TV or TVx What's New is Not What You Watch But What Watches You
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Mar 9, 2012, 8:16 AM
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Michael R Hoffman created Have you had 'The Talk' with your employees?
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Mar 1, 2012, 7:35 AM
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Michael R Hoffman attached Customer Worthy revolution start.jpg to Confessions of an enlightened customer book excerpt
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Mar 1, 2012, 7:35 AM
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Michael R Hoffman attached Confessions of a Customer Customer Worthy excerpt MRHoffman.pdf to Confessions of an enlightened customer book excerpt
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Mar 1, 2012, 7:35 AM
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Michael R Hoffman created Confessions of an enlightened customer book excerpt
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Mar 1, 2012, 7:14 AM
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Michael R Hoffman updated Confessions of an Enlightened Customer Customer Worthy excerpt MRHoffman.pdf
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Mar 1, 2012, 7:03 AM
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Michael R Hoffman attached Confessions of a Customer Customer Worthy excerpt MRHoffman.pdf to Top level
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Feb 29, 2012, 6:22 AM
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Michael R Hoffman commented on Chapter 2 CxC Matrix Unveiled
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Feb 29, 2012, 6:15 AM
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Michael R Hoffman attached Customer Worthy Managing Customers by Contact Chapter 6.pdf to Chapter 2 CxC Matrix Unveiled
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Feb 29, 2012, 6:14 AM
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Michael R Hoffman attached Customer Worthy How Complicated Can Digital Click Be Chptr 5.pdf to Chapter 2 CxC Matrix Unveiled
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Feb 29, 2012, 6:12 AM
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Michael R Hoffman attached Customer Worthy excerpt Chapter 8 Customer Schematic.pdf to Chapter 2 CxC Matrix Unveiled
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Feb 29, 2012, 6:07 AM
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Michael R Hoffman attached Customer Worthy CxC Matrix Unveiled Chapter 2.pdf to Chapter 2 CxC Matrix Unveiled
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Feb 29, 2012, 5:32 AM
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Michael R Hoffman edited Company's Greatest Under Performing Asset: Customer Experience
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