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Customer Worthy 2012 2013 Predictions :Customer Experience, CRM, Marketing, Operations, Sales, Social
posted
Jan 5, 2012 10:21 AM
by Michael R Hoffman
[ updated
Feb 7, 2012 3:20 PM
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MRHoffmanCustomerWorthy2012NACCMDetailedSpeakerNotes.pdf
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Michael R Hoffman,
Jan 16, 2012 8:30 AM
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